We hope you find the answers to the
questions below helpful to you
We can usually start services within one or two days.
The name and address of the care recipient, a brief description of their personal care needs, and the required schedule. We would then schedule a needs assessment visit (required in several states) and a start date.
We would ask for your input as to the type of caregiver who would do well with the care recipient, and we would select the caregiver accordingly.
No. You can terminate at any time without penalty.
We bill you on a bi-weekly basis for any schedule that is less than 80 hours per week. For live-in cases and other schedules that exceed 80 hours a week, we bill weekly. Our standard method of payment is by EFT (electronic funds transfer) which has proven to be the most convenient for our clients, and the most secure given that your account informatin is only held by one individual at our head office.
Options For Senior America offers a commitment to the client that in the event that they are not completely satisfied with the aide, Options will change the aide at no additional cost, no questions asked.
You will have access to our staff 24/7, 365 days a year. No answering service. Our on-call staff is on standby ready to receive and respond to your call.
We can arrange for you to interview our caregiver and there is no charge for this service.
Depending on the state where the care recipient lives, either our Registered Nurse, or our Community Relations Manager will conduct an in-home needs assessment. There is a one-time cost for this assessment ($95) which is waived for any schedules exceeding 30 hours per week.
Options For Senior America has trained staff to verify benefits for a long term care (LTC) insurance policy . With your approval, we will verify the details of your policy and will let you know the results. Please be aware that health insurance policies do not typically cover our services.
Options For Senior America has been offering a full range of non-medical, personal care services since 1989. Now we also offer, in certain states, more skilled services by Registered Nurses and License Practical Nurses.
Yes. Our care is always determined by what you need, the length you need it for, and the schedule you require. We have a very flexible system to accommodate your individual needs tailored to your own situation provided that your needs are at least 12 hours of service per week, which is our minimum program.
Yes. We provide services to you or your loved ones whether at home or at a facility.
All of our care providers submit to a very thorough screening process before they are assigned to your care, including the following steps:
If a care provider cannot make it to work due to illness or accident or otherwise, Options For Senior America will have a dedicated staff to find a replacement ASAP. We make every effort to dispatch another screened care provider to ensure continuity of the service.
Though the majority of our patients require care to be provided in the comfort of their own home, Options For Senior America is equipped to provide care for your loved one even if they no longer live at home.