Sometimes it is best to hear things from someone else, a third party. We are proud of the many happy and satisfied families whom we have served and are currently serving. Here are some excerpts from some of our family members:
"I like the flexibility aspect of your services."
"Options works with the client and their family."
"Staff at Annapolis office, Toni (care coordinator) and new manager Katie, always extremely helpful no matter time of day/weekend."
"I like Options responsiveness and compassion."
"Our brief relationship was most pleasant and I would certainly call again."
"I chose Options after I spoke with Katherine (Branch Manager) who was compassionate and had a wonderful demeanor. Superb customer service; went above and beyond!"
"We chose Options because of their flexibility of times, and their cost."
"The aide that comes is very good with my father."
"They are flexible with hours and if my Mom is not happy with a caretaker, they will assign her a different one. Toni (Options branch manager), I think you do a great job and I appreciate all that is being done for my Mom's care."
"Enjoyed having new care provider Ashley. My father-in-law loves her. She goes above and beyond to help us out."
"Linda (Options caregiver) is awesome! Love her. Please keep her assigned to my case."
"Best customer service from Toni (care coordinator), and now manager Katherine."
"Zaida (Options caregiver) is very understanding - my wife suffers from Alzheimer's and can be difficult at times."
"I like their flexibility and responsiveness to schedule changes."
"Sharon (Options caregiver) is always consistent and reliable."
"Office staff keeps me and my sister informed on any changes or staffing issues!"
"Linda (Options caregiver) was a delightful person - kind, gently with my husband. And he liked her."
"Office staff is very effective. Any staffing problems Toni (Options care coordinator) works hard to accommodate! New employee called to introduce herself and to assist."
"I like Options' flexibility to patient's needs."
"Love having Linda (Options caregiver). She was a pleasure working with. Highly recommend Linda!"
Though the majority of our patients require care to be provided in the comfort of their own home, Options For Senior America is equipped to provide care for your loved one even if they no longer live at home.