Sometimes it is best to hear things from someone else, a third party. We are proud of the many happy and satisfied families whom we have served and are currently serving. Here are some excerpts from some of our family members:
"What I like most about Options is their promptness, dependability, and helpfulness."
"I would like you to know how very thankful our entire family was with the care that your agency provided."
"The branch is responsive to my calls and emails. The provider, Ms. Beck, is good about updating me regarding my mother, as I live out of state."
"My mother has had caregiving services from Options for Senior America for over a year now and we couldn't be more pleased. The caregivers are excellent and the whole staff is very professional and attentive to my mother's needs. "
"Diane (Options' caregiver) is super nice, and my dad enjoys her company. She handles his care with professionalism. Thanks Diane!!"
"Overall experience working with options has been great! They met every one of our needs for the care that was needed for my mother. Very responsive, courteous and best prices! The care providers have been wonderful with my mother as well!"
"The excellent care given by Maxine and Dawn (Options' caregivers) is the reason we have continued hiring Options to care for our Mom."
"Thank you again for your attentiveness to our family?s needs and helping to choose a great addition [Options caregiver] to our home."
"I like that they are helpful in solving issues that arise."
"Whenever I am asked for in-home care, you can be assured I will recommend your company."
"I finally chose Options because of the person on the phone, Cindy (Options' Branch Manager). She was very pleasant, and very helpful and informative."
"My mom was visiting from India for my daughter?s wedding in Oct2019. She is 91 years old and I needed a home care service for her for the duration of her stay in the US. I contacted 3-4 agencies online. Options manager Jilesh reached out to me and very patiently listened to all my needs for my mom. He had a solution for all my needs and assured me that he can find the right care for my mom. Especially during the wedding days I needed 24 hour care for her. Jilesh assured me that he will find me the right care for my mom even for the night and hotel stay during the wedding. I was very concerned and was not sure if everything will work out but Jilesh came to visit us in person a few times before my mom even came from India. We were amazed at how caring and understanding he is. I was very relieved after that and was sure things will be fine. Jilesh is great. He's very knowledgeable, compassionate, and patient. He answers every question you may have and anticipates ones you have not even though of. He even guided us to a place where we could get a wheel chair for my mom. True to his words Jilesh came through for us by finding two amazing ladies for my mom. The care providers he sent us were aware of their duties and their performance was excellent. Both caregivers were very responsive to my mom?s needs. She loved them both. Excellent overall quality of this agency's home care services. The care providers are competent, dependable, and have a great attitude and compassion. Cannot thank Options enough for the care they provided to my mom. Do not have words to express my gratitude. 5.0 Stars ? Above and beyond care. Yojana"
"The days that Jane (Options caregiver) comes is a highlight to my mother's week. She is so very attentive to my mother's needs and safety. My mother enjoys her time with Jane which entails sharing family stories and recipes. Jane engages with her to do light dusting and maintaining her personal bedroom and office. They chitchat as best friends that have known each other for a lifetime."
"Options has provided my mother with two excellent caretakers, Maxine and Dawn. Both of them are wonderful, caring, honest, professional people who have become a part of our family."
"Very good service! No complaints."
"Maxine and Dawn (Options Caregivers) worked with my Mom since we hired Options and have been consistently excellent! I do not believe my Mom would be doing as well, physically and psychologically, if it were not for those two wonderful women!"
"We use Options for my father-in-law who resides in an assisted living facility. Not only are they very caring and attentive, every one of their caregivers has formed a personal bond with him and go above and beyond their duty sending us photos and keeping us involved when we can't be there."
"I like their flexibility, promptness, and concern. They are always willing to help."
"I appreciated everything you did for me and my mother. All the sitters were wonderful! Mother enjoyed each one of them. You and your staff were truly a blessing to us!!"
"I just want you to know how much my mother enjoys Kierstie (Options caregiver). I talk to my mother every day on the phone, and she tells me what a wonderful person she has looking after her. It is truly a comfort to me as well to know she is in good hands. God bless you all."
Though the majority of our patients require care to be provided in the comfort of their own home, Options For Senior America is equipped to provide care for your loved one even if they no longer live at home.