Sometimes it is best to hear things from someone else, a third party. We are proud of the many happy and satisfied families whom we have served and are currently serving. Here are some excerpts from some of our family members:
"Everyone is so helpful!"
"I chose Options because I liked what I saw on their website."
"People at Options are always friendly and nice to talk with. I especially appreciate that when I have to call on the after-hours phone â?? someone always returns my call and talks with me."
"Jeanne and Kelly (Optionsâ?? Community Relations Manager and Care Coordinator, respectively) are so nice to talk with, and are always reachable no matter what day it is. That is most reassuring! I really appreciate them."
"Everyone we have talked to, and interacted with, has demonstrated compassion for their client and the client's family."
"I like that when I need care quickly, they (Options) always have done the best!"
"Reliable, communicative, and excellent service provider!"
"Extremely helpful, very fast response to all inquiries and problems, excellent staff, and wonderful caregivers!"
"Extremely responsive, caring, creative, and helpfulâ?¦ Generally terrific!"
"Very efficient, professional, caring, pleasant, and concerning. We had a challenging beginning with 3 caregivers but now it's going very smoothly. They are assertive and responsive to unforeseen incidents of caregivers."
"I recently used Options for Senior America to help care for my father who was under hospice care for lung cancer. I contacted three services before choosing them. I chose Options for Senior America because they have experience coordinating with the Veterans Administration (my father was eligible for VA assistance), because they require their caregivers to be fully boosted against COVID 19, and because their pricing is competitive. I give Virel Patel, the manager for their McLean office, the...."
"I just want to tell you that I like Karen (Options' caregiver) very much. She was pleasant and made sure I was taken care of. I will ask for her again. She is a very caring person."
"Delores (Options' Branch Manager) responded urgently to our need. Has someone in place in 24 hours. Liz (Options' caregiver) was fantastic! She was the perfect person to see our family through a very tough day."
"Kelly (Options caregiver) always treated my parents with great love and kindness, and always with a smile. Thank you for sending us a wonderful caregiver, and thank you for the good your company does to assist families with the art of care."
"What I like most about Options is their cooperative branch and corporate office staff who respond promptly to our needs. Also, thank you for the opportunity to provide our comments."
"I want to commend your staff on providing wonderful care for both of my parents. Kelly (Options' caregiver) was an instant fit for my parents."
"The care providers are wonderful people, and the support of management has been excellent. Thanks for your help!"
"They arranged things very well and kept in touch. They are very attentive, nice and helpful. No problems with my experience with Options."
"What I like most about Options is their billing office, which is very much appreciated!"
"Jeanne (Options Branch Manager) is wonderful to work with. She always responds and makes herself available."
Though the majority of our patients require care to be provided in the comfort of their own home, Options For Senior America is equipped to provide care for your loved one even if they no longer live at home.