Sometimes it is best to hear things from someone else, a third party. We are proud of the many happy and satisfied families whom we have served and are currently serving. Here are some excerpts from some of our family members:
"Bridgette (Community Relations Director) at Options For Senior America, Merrillville came thru for us. Her staff were all professional and made my mom very comfortable with care they provided. I can't thank them enough for setting us at ease, that mom was well taken care of."
"Care givers are excellent. Very dependable and competent. Very personal services. Kind and compassionate ladies. I have not found anything that I have disliked."
"As a working man, I am so grateful for the girl who cares for my mom. Mom loves Sabrina's (Options caregiver) cooking and their trips to the grocery store. The owner is truly one of a kind also. She is very caring, and always calls to check on mom and find out how her care is going. We will be with them for a long time."
"I rate Options for senior America - Merrillville 5 stars. I can't say enough great things about my experience with them. The staff was always very professional, caring, and compassionate. My family felt like they were our extended family, truly a blessing. My Mother's care and well being was definitely a priority and I thank them for that."
"Nicole (Options Branch Manager) cares so much about her staff and families. There is no one more responsive!"
"The Options team of Merrillville was so helpful and efficient in helping me get the care I needed. They found a wonderful lady who helped make my world a lot brighter and kind. We were able to do so many things I had not done in a while."
"The caregivers that were there for my mom were fantastic. It was important to me that my mom had the same caregivers on a consistent basis. She had 2 that were there daily. They both treated her with dignity and respect. They worked with her and encouraged her to try. The agency was very accommodating."
"When my mother had a health crisis, Options staff were there to assess her condition and get her immediately to the hospital. If I had known that such a great service was available years ago I would not have worried so much about my mother being able to continue living as she wished in her own home. The best news is that my mother's health has actually improved with the help of Options personnel and she is happy and secure. We are so grateful. "
"Options was sent to me by the VA (Veterans Affairs), not having family close they’ve been a great help. I have meals cooked for me with each visit. Staff cleans my living areas as well as take me out grocery shopping. This company has been a great help."
"There was always someone there, on time (5am) and I never worried that I would have to call off work due to someone not showing up. I felt very at ease leaving my mother in their care. I would recommend this agency to anyone. "
"We used Options for my 95 year old grandmother with Alzheimer's. When we met with Bridgette (Options Community Relations Director), she made us feel so comfortable we knew we were making the right choice. She promised us one consistent care giver and she delivered."
"We couldn’t be happier with Options for Seniors! The quality of care and the kindness shown to my mother by Sylvia (Options caregiver) is amazing. She is truly a blessing to my mom and our family! And we really appreciate Bridgette and Brenda who are in the office. They both are always ready to answer any questions or help out in any way that they can. Thank you so much for all you do! "
"I am very satisfied with the care I am receiving. Options caregiver is great. I am pleased with her work and companionship with mother."
"From our initial meeting and interview we were thrilled with all the services offered: transportation to appointments, church and social engagements, as well as help with grocery shopping and other activities, and all for a reasonable and affordable cost. We were matched with a primary caregiver who has been more efficient and caring than we ever could have expected. "
"Options provides care for my mom Barbara who is 83. She and our entire family absolutely love all the aides who have cared for her, especially her "friend" Darlene. All have been very kind and take caring to another level. They have truly become like family to us. The in office staff are very helpful and friendly whenever we have any questions. I don't think you could find better care anywhere"
"We use Options for my father-in-law who resides in an assisted living facility. Not only are they very caring and attentive, every one of their caregivers has formed a personal bond with him and go above and beyond their duty sending us photos and keeping us involved when we can't be there."
"Mona (Options caregiver) does a very good job taking care of my house and me. At times, she does things that I don't expect her to that makes the area more presentable. Plus she is always in a good mood."
"We like your attentiveness! Thank you. No matter what, you are on it and concerned."
"My mother has had caregiving services from Options for Senior America for over a year now and we couldn't be more pleased. The caregivers are excellent and the whole staff is very professional and attentive to my mother's needs. "
"Almaz (Options caregiver) was excellent and clearly loved my grandmother. My grandmother passed, but Options was a blessing during her last days. Best decision we could have made!"
Though the majority of our patients require care to be provided in the comfort of their own home, Options For Senior America is equipped to provide care for your loved one even if they no longer live at home.