Listen to what our clients say...
Sometimes it is best to hear things from someone else, a third party. We are proud of the many happy and satisfied families whom we have served and are currently serving. Here are some excerpts from some of our family members:
"I contacted other agencies and finally chose Options for their breadth of assistance."
"My husband relates well with all providers. That is important to me."
"I like the overall dependability and friendliness of providers. I have a high degree of trust in all their care providers."
"Your care provider's awareness of her duties is excellent. Anita (Options' caregiver) was wonderful. I will use you again, and recommend you."
"Barbara (Options caregiver) is outstanding!"
"I congratulate you on hiring such competent caring caregivers."
"We are particularly pleased with Pat's (Options caregiver) punctuality, willingness, and interaction. She is very good with my husband."
"I like that they are helpful in solving issues that arise."
"Trina (Options caregiver) is a very good fit for my father. He looks forward to her weekly visits."
"Whenever I have questions, Options branch manager is always prompt to have an answer. If we ever need a schedule change, the branch office is quick to accommodate the changes."
"Trina (Options caregiver) does an outstanding job with my husband... Great! Keep up the good work!"
"Our care provider is very polite, patient, and a good listener."
"Being a nurse myself, I have worked with many CNAs over the years. Michelle (Options caregiver) is the best I have experienced."
"I like the assistance from the local Options office, when needed - always ready and never fail to do what is needed and necessary."
"Donna (Options Care Manager) and Chuck (Options Branch Manager) are always available to help us at anytime. Christina (Options Finance) who handles our account at your home office always helps with any billing questions. They are all very knowledgeable and caring. Therefore, I have referred your company many times."
"Trina (Options caregiver) is an excellent rep of your company. Mr. Carter's (Options branch manager) attention to my needs is the primary reason I chose your company"
"Responsiveness to concerns is excellent and resolved quickly. Thank you for your service!"
"I am grateful to Rochelle (Options Care Coordinator), and the Options caregivers who were part of this journey with me. It was truly a team effort - a partnership."
"I am especially grateful for Angel, Kathern, and Emily (Options caregivers), who spent many months with my Uncle. I would be remiss if I did not acknowledge Brenda (caregiver), who was with my Uncle when he passed. It was her first experience being present when a client died. She handled herself and the situation with professionalism and grace."
"I hope you realize that you truly have a gem in Rochelle (Options Care Coordinator). She was ALWAYS there for me when needed. It did not matter if she was on vacation, if it was after hours, or if it was the weekend. I could count on Rochelle being there."
Though the majority of our patients require care to be provided in the comfort of their own home, Options For Senior America is equipped to provide care for your loved one even if they no longer live at home.