Listen to what our clients say...
Sometimes it is best to hear things from someone else, a third party. We are proud of the many happy and satisfied families whom we have served and are currently serving. Here are some excerpts from some of our family members:
"The staff at Options has been extremely personable & responsive during the entire process of setting up home care."
"At my initial contact with Options, I was immediately put at ease - thanks Stacy (Options branch manager)!. Ebony (Options care coordinator) could not have done her job any better. She's a gem! Options relieved my stress."
"I like the relationship that has been developed with Stacy (Options branch manager), Ebony (Options care coordinator), Aminata & Flora (Options caregivers)."
"The Options staff have been very warm, genuine, and responsive. It's been reassuring to work with them in this challenging time."
"We like everything about Options! Pleasant to work with, professional, caring, good listeners and responsive to needs & requests."
"Excellent client service with respect to intakes!"
"Very satisfied with the services to date."
"I finally chose Options because of the presentation, compassion, and understanding shown by Ms. Chavis (Options branch manager). Prompt return of calls, and answer any questions. The care providers are willing and able to do what is needed,"
"I like Options' proper attention to a problem."
"Resourceful in dealing with problems."
"Responsiveness to concerns is excellent and resolved quickly. Thank you for your service!"
"Prompt, professional, patient, caring, respectful, knowledgeable, and thorough."
"Our family appreciates the service. Lashonda (Options caregiver) is a wonderful blessing from God!"
"I generally give the aides high marks. Of the four aides I have had with this agency, E.A. (Options caregiver) is by far the best!"
"What I like most about Options is the intuitiveness of the care provider to do what makes mom comfortable. Excellent overall home care services!"
"Caring staff, helpful branch staff. They make every effort to make sure we have coverage."
"Your caregiver is very professional, warm, and nurturing. I love being able to compare observations with her, and confer with her, to help mom maintain her best quality of life."
"Options service is better than I expected. Providers are well trained and caring."
"Ms. Helena (Options caregiver) has been a very good fit for our family."
"Very responsive with excellent communications. Patricia (Options caregiver) was always willing to do more and looked for ways to provide assistance."
Though the majority of our patients require care to be provided in the comfort of their own home, Options For Senior America is equipped to provide care for your loved one even if they no longer live at home.