Sometimes it is best to hear things from someone else, a third party. We are proud of the many happy and satisfied families whom we have served and are currently serving. Here are some excerpts from some of our family members:
"You have sent someone who knows what I need and does a great job."
"We will be forever grateful to Jerry (Options caregiver) and to Options. Jerry is fabulous. Thank you!"
"Trina (Options caregiver) is an excellent rep of your company. Mr. Carter's (Options branch manager) attention to my needs is the primary reason I chose your company"
"We really appreciate Melissa (Options' caregiver) treating us like family."
"I wanted to shout out about Janet in the Billing Dept. She patiently, yet professionally, puts up with all my calls!"
"Nicole (Office Manager) is a gem! She spent over an hour talking with us. She is very professional and perfectly suited for this job. I could not have been more pleased!"
"I congratulate you on hiring such competent caring caregivers."
"Office staff is very effective. Any staffing problems Toni (Options care coordinator) works hard to accommodate! New employee called to introduce herself and to assist."
"I like Options responsiveness and compassion."
"What I like most about Options is their personal concern for the individual care recipient."
"Trina (Options caregiver) is a very good fit for my father. He looks forward to her weekly visits."
"Very responsive to us even in our emergencies. I do realize that what I call an emergency may not be to others but it is to us, and [we have] always been treated well."
"I really appreciate the reliability of your staff."
"I like Options' flexibility to patient's needs."
"Pat (Options caregiver) has a great relationship with Bill (care recipient). She knows just how to handle him and never gets irritated with him or his quirks."
"I like that they are helpful in solving issues that arise."
"They are there when you need them. Easy to work with."
"Best customer service from Toni (care coordinator), and now manager Katherine."
"Thank you for providing care for my wife. The care was very good. The caregiver was always on time, and you were always available and answered all my questions promptly."
"How friendly everyone is, the caregivers, the office, Michele (Options care coordinator) and Tom (Options branch manager). I feel very safe in leaving my Mom with Jane (Options caregiver). Thank you!"
Though the majority of our patients require care to be provided in the comfort of their own home, Options For Senior America is equipped to provide care for your loved one even if they no longer live at home.