Sometimes it is best to hear things from someone else, a third party. We are proud of the many happy and satisfied families whom we have served and are currently serving. Here are some excerpts from some of our family members:
"Whenever I am asked for in-home care, you can be assured I will recommend your company."
"Very good service! No complaints."
"What I like most about Options is their promptness, dependability, and helpfulness."
"I like their flexibility, promptness, and concern. They are always willing to help."
"I finally chose Options because of the person on the phone, Cindy (Options' Branch Manager). She was very pleasant, and very helpful and informative."
"The branch is responsive to my calls and emails. The provider, Ms. Beck, is good about updating me regarding my mother, as I live out of state."
"Diane (Options' caregiver) is super nice, and my dad enjoys her company. She handles his care with professionalism. Thanks Diane!!"
"The excellent care given by Maxine and Dawn (Options' caregivers) is the reason we have continued hiring Options to care for our Mom."
"Options has provided my mother with two excellent caretakers, Maxine and Dawn. Both of them are wonderful, caring, honest, professional people who have become a part of our family."
"Maxine and Dawn (Options Caregivers) worked with my Mom since we hired Options and have been consistently excellent! I do not believe my Mom would be doing as well, physically and psychologically, if it were not for those two wonderful women!"
"Responsiveness to concerns is excellent and resolved quickly. Thank you for your service!"
"I am grateful to Rochelle (Options Care Coordinator), and the Options caregivers who were part of this journey with me. It was truly a team effort - a partnership."
"I am especially grateful for Angel, Kathern, and Emily (Options caregivers), who spent many months with my Uncle. I would be remiss if I did not acknowledge Brenda (caregiver), who was with my Uncle when he passed. It was her first experience being present when a client died. She handled herself and the situation with professionalism and grace."
"I hope you realize that you truly have a gem in Rochelle (Options Care Coordinator). She was ALWAYS there for me when needed. It did not matter if she was on vacation, if it was after hours, or if it was the weekend. I could count on Rochelle being there."
"Prompt, professional, patient, caring, respectful, knowledgeable, and thorough."
"Caring staff, helpful branch staff. They make every effort to make sure we have coverage."
"Your caregiver is very professional, warm, and nurturing. I love being able to compare observations with her, and confer with her, to help mom maintain her best quality of life."
"Thank you and all your agency has done for our family. We are especially grateful for Winnie (Options caregiver). She is a godsend and has taken wonderful care of our mother during the most difficult of times."
"We wish to praise Addi (Options Care Coordinator), Gloria and Shamika (Options caregivers) for taking such wonderful care of Mom."
"The caregiver they assigned to my husband is great. She is reliable, competent, dependable, and interacts wonderfully with us. We are very happy with Options services, and the responsiveness of the staff has been great."
Though the majority of our patients require care to be provided in the comfort of their own home, Options For Senior America is equipped to provide care for your loved one even if they no longer live at home.