Sometimes it is best to hear things from someone else, a third party. We are proud of the many happy and satisfied families whom we have served and are currently serving. Here are some excerpts from some of our family members:
"Responsiveness to concerns is excellent and resolved quickly. Thank you for your service!"
"I am grateful to Rochelle (Options Care Coordinator), and the Options caregivers who were part of this journey with me. It was truly a team effort - a partnership."
"I am especially grateful for Angel, Kathern, and Emily (Options caregivers), who spent many months with my Uncle. I would be remiss if I did not acknowledge Brenda (caregiver), who was with my Uncle when he passed. It was her first experience being present when a client died. She handled herself and the situation with professionalism and grace."
"I hope you realize that you truly have a gem in Rochelle (Options Care Coordinator). She was ALWAYS there for me when needed. It did not matter if she was on vacation, if it was after hours, or if it was the weekend. I could count on Rochelle being there."
"Prompt, professional, patient, caring, respectful, knowledgeable, and thorough."
"Caring staff, helpful branch staff. They make every effort to make sure we have coverage."
"Your caregiver is very professional, warm, and nurturing. I love being able to compare observations with her, and confer with her, to help mom maintain her best quality of life."
"Thank you and all your agency has done for our family. We are especially grateful for Winnie (Options caregiver). She is a godsend and has taken wonderful care of our mother during the most difficult of times."
"We wish to praise Addi (Options Care Coordinator), Gloria and Shamika (Options caregivers) for taking such wonderful care of Mom."
"The caregiver they assigned to my husband is great. She is reliable, competent, dependable, and interacts wonderfully with us. We are very happy with Options services, and the responsiveness of the staff has been great."
"We are very happy with the care provided by Demetria, the caregiver assigned to our care. She has been consistent and has a great attitude. The quality assurance visits that they make to our house are very beneficial."
"What I like most about Options is the intuitiveness of the care provider to do what makes mom comfortable. Excellent overall home care services!"
"Very efficient, professional, caring, pleasant, and concerning. We had a challenging beginning with 3 caregivers but now it's going very smoothly. They are assertive and responsive to unforeseen incidents of caregivers."
""How she interacts with my mom was precious to watch & just how much she loves her work is as if she was put on this earth to assist and support folks such as my mom. So glad I chose your agency.""
""We are very pleased with the job Tanisha is doing. I'm extremely grateful for her sincere care towards my parents. She's making a difference in their lives!""
"I recently used Options for Senior America to help care for my father who was under hospice care for lung cancer. I contacted three services before choosing them. I chose Options for Senior America because they have experience coordinating with the Veterans Administration (my father was eligible for VA assistance), because they require their caregivers to be fully boosted against COVID 19, and because their pricing is competitive. I give Virel Patel, the manager for their McLean office, the...."
"I just wanted you to know you all have a Diamond employee in Keiana!! She is a full package and worthy of praise. She is the expert in the house. I am grateful."
"You all are the angel company right now. I look forward to a long relationship with all of you."
"The Options staff have been very warm, genuine, and responsive. It's been reassuring to work with them in this challenging time."
"Our family appreciates the service. Lashonda (Options caregiver) is a wonderful blessing from God!"
Though the majority of our patients require care to be provided in the comfort of their own home, Options For Senior America is equipped to provide care for your loved one even if they no longer live at home.