Sometimes it is best to hear things from someone else, a third party. We are proud of the many happy and satisfied families whom we have served and are currently serving. Here are some excerpts from some of our family members:
"Very responsive to us even in our emergencies. I do realize that what I call an emergency may not be to others but it is to us, and [we have] always been treated well."
"I wish everyone cared the way Ms. Chavis (Options branch manager) does. She had a very pleasant and caring tone in her voice."
"It is with wholehearted enthusiasm that we commend Angel (Options' caregiver). For background information, our father (Pop) is a soon-to-be 97 year old who suffered a fractured hip and blindness during the past year. Angel is his third caregiver, and he gives credence to the idiom: "the third time's the charm"."
"Mulu's (Options' caregiver) dependability and punctuality were reassuring to us, as we knew that we could rely on him to show up early and complete any tasks that were put before him."
"I like Options' complete attention to my requests."
"I like the relationship that has been developed with Stacy (Options branch manager), Ebony (Options care coordinator), Aminata & Flora (Options caregivers)."
"I finally chose Options because of the presentation, compassion, and understanding shown by Ms. Chavis (Options branch manager). Prompt return of calls, and answer any questions. The care providers are willing and able to do what is needed,"
"I like the professionalism of the staff, the responsiveness of Leah (Options care coordinator), and the way the aides interact with my mom."
"I like Options' proper attention to a problem."
"At my initial contact with Options, I was immediately put at ease - thanks Stacy (Options branch manager)!. Ebony (Options care coordinator) could not have done her job any better. She's a gem! Options relieved my stress."
"Ms. Helena (Options caregiver) has been a very good fit for our family."
"Jorge (Options branch manager) and Leah (Options care coordinator) do a great job - very responsive!"
"Lela and Leah (Options care coordinators) really work very hard, and provide care when last minute changes occur. They are very responsive and really care! Exceptional!"
"Love Ingrid and Felicia (Options' caregivers)! They are very compassionate and caring."
"I generally give the aides high marks. Of the four aides I have had with this agency, E.A. (Options caregiver) is by far the best!"
"Angel (Options' caregiver) brings a vibrancy and intelligence to the job, and when that is coupled with his honesty, strong work ethic, likeability, and self-motivation, what you have is an exemplary caregiver. When we consider the tremendous difference he has made, we have remarked that he is just living up to his name. We are most grateful to have him with us."
"During Angel's (Options' caregiver) time off, he has called to check on our parents' well-being; this was especially a great favor to us when we were out of town recently. By investing himself in this manner, one sibling was spurred to remark, "I haven't even met him, and I like him already"!"
"Beverly (Options caregiver) is wonderful, and my parents have adjusted to her well."
"We feel very fortunate to have Margaret (Options caregiver) come to us."
"Very responsive with excellent communications. Patricia (Options caregiver) was always willing to do more and looked for ways to provide assistance."
Though the majority of our patients require care to be provided in the comfort of their own home, Options For Senior America is equipped to provide care for your loved one even if they no longer live at home.