Sometimes it is best to hear things from someone else, a third party. We are proud of the many happy and satisfied families whom we have served and are currently serving. Here are some excerpts from some of our family members:
"We like everything about Options! Pleasant to work with, professional, caring, good listeners and responsive to needs & requests."
"Love Ingrid and Felicia (Options' caregivers)! They are very compassionate and caring."
"Ms. Helena (Options caregiver) has been a very good fit for our family."
"I generally give the aides high marks. Of the four aides I have had with this agency, E.A. (Options caregiver) is by far the best!"
"Jorge (Options branch manager) and Leah (Options care coordinator) do a great job - very responsive!"
"I wish everyone cared the way Ms. Chavis (Options branch manager) does. She had a very pleasant and caring tone in her voice."
"I finally chose Options because of the presentation, compassion, and understanding shown by Ms. Chavis (Options branch manager). Prompt return of calls, and answer any questions. The care providers are willing and able to do what is needed,"
"I like the relationship that has been developed with Stacy (Options branch manager), Ebony (Options care coordinator), Aminata & Flora (Options caregivers)."
"Options service is better than I expected. Providers are well trained and caring."
"Very responsive with excellent communications. Patricia (Options caregiver) was always willing to do more and looked for ways to provide assistance."
"Resourceful in dealing with problems."
"The staff at Options has been extremely personable & responsive during the entire process of setting up home care."
"I like Options' proper attention to a problem."
"Beverly (Options caregiver) is wonderful, and my parents have adjusted to her well."
"We feel very fortunate to have Margaret (Options caregiver) come to us."
"Very responsive to us even in our emergencies. I do realize that what I call an emergency may not be to others but it is to us, and [we have] always been treated well."
"I like the professionalism of the staff, the responsiveness of Leah (Options care coordinator), and the way the aides interact with my mom."
"At my initial contact with Options, I was immediately put at ease - thanks Stacy (Options branch manager)!. Ebony (Options care coordinator) could not have done her job any better. She's a gem! Options relieved my stress."
"Excellent client service with respect to intakes!"
"Very satisfied with the services to date."
Though the majority of our patients require care to be provided in the comfort of their own home, Options For Senior America is equipped to provide care for your loved one even if they no longer live at home.