Sometimes it is best to hear things from someone else, a third party. We are proud of the many happy and satisfied families whom we have served and are currently serving. Here are some excerpts from some of our family members:
"Resourceful in dealing with problems."
"I like the relationship that has been developed with Stacy (Options branch manager), Ebony (Options care coordinator), Aminata & Flora (Options caregivers)."
"Beverly (Options caregiver) is wonderful, and my parents have adjusted to her well."
"Ms. Helena (Options caregiver) has been a very good fit for our family."
"I like Options' proper attention to a problem."
"I wish everyone cared the way Ms. Chavis (Options branch manager) does. She had a very pleasant and caring tone in her voice."
"Very satisfied with the services to date."
"Very responsive with excellent communications. Patricia (Options caregiver) was always willing to do more and looked for ways to provide assistance."
"The staff at Options has been extremely personable & responsive during the entire process of setting up home care."
"Options service is better than I expected. Providers are well trained and caring."
"We feel very fortunate to have Margaret (Options caregiver) come to us."
"We like everything about Options! Pleasant to work with, professional, caring, good listeners and responsive to needs & requests."
"I finally chose Options because of the presentation, compassion, and understanding shown by Ms. Chavis (Options branch manager). Prompt return of calls, and answer any questions. The care providers are willing and able to do what is needed,"
"I like the professionalism of the staff, the responsiveness of Leah (Options care coordinator), and the way the aides interact with my mom."
"Very responsive to us even in our emergencies. I do realize that what I call an emergency may not be to others but it is to us, and [we have] always been treated well."
"At my initial contact with Options, I was immediately put at ease - thanks Stacy (Options branch manager)!. Ebony (Options care coordinator) could not have done her job any better. She's a gem! Options relieved my stress."
"Jorge (Options branch manager) and Leah (Options care coordinator) do a great job - very responsive!"
"Excellent client service with respect to intakes!"
"Our family appreciates the service. Lashonda (Options caregiver) is a wonderful blessing from God!"
"I generally give the aides high marks. Of the four aides I have had with this agency, E.A. (Options caregiver) is by far the best!"
Though the majority of our patients require care to be provided in the comfort of their own home, Options For Senior America is equipped to provide care for your loved one even if they no longer live at home.