Sometimes it is best to hear things from someone else, a third party. We are proud of the many happy and satisfied families whom we have served and are currently serving. Here are some excerpts from some of our family members:
"We mostly like Options' compassion, patience and understanding, coupled with professionalism, competency and reliability."
"I like the compassion and attitude which is shown to my mother. Ms. Taylor (Options caregiver) is also very dependable and pleasant"
"I like the quickness in which Options' staff handled my recent emergency."
"The experience I have had with the staff and caregivers has been exceptional. No matter what needs my dad or I have brought to the organization, John (Options branch manager) and Lora (Options care coordinator) have found the means to fulfill them. I would recommend their services to anyone."
"You found a nice/good helper for us!"
"LaTanya and Jennifer (Options' caregivers) are very good with mother. I am very comfortable leaving mother in their care."
"I wanted to shout out about Janet in the Billing Dept. She patiently, yet professionally, puts up with all my calls!"
"Caring people and great with my 97 year old Mom!"
"My mother really likes Teneshia (Options caregiver) and looks forward each week for her arrival!"
"Mom has a regular care provider that she likes a lot! So does my step-father."
"Since engaging Options, I have felt very comfortable knowing I have help whenever I need it. With my crazy/hectic schedule, this is extremely important to me."
"I really appreciate the reliability of your staff."
"I like the compassion and caring that both caregivers show my Mom. Also, the speed at which John & Lora (Options branch manager and care coordinator) showed when "initial" problems arose and then solved at start of my Mom's care."
"My husband and I like everything about his care provider. We feel no one could replace what she provides."
"Very caring and understanding!"
"I especially like the care that Jennifer (Options caregiver) gives my husband over the years. It is a joy to have her!"
"Very responsive. Robert (Options branch manager) cares to help you find help for your loved one."
"What made us choose Options was John (Options branch manager) who spent a lot of time explaining and providing options and creative solutions."
"My mom and I have been blessed by your caring, concerned, and follow-up service! My mom is very happy with Sandra (Options' caregiver), and for me that;s what it's about."
"It was our first time using a service, and Sharon (Options’ caregiver) put us at ease with her easy going manner, so we were able to go away and relax and enjoy ourselves knowing that Peggy (care recipient) was in good hands. Sharon took great care of Peggy. She really did go over and above to make sure that Peggy was happy and well cared for. I can’t tell you how happy we are to have found her. A lot of our friends are in the same situation that we are in, and I will be happy to recommend Options to all of them."
Though the majority of our patients require care to be provided in the comfort of their own home, Options For Senior America is equipped to provide care for your loved one even if they no longer live at home.