Sometimes it is best to hear things from someone else, a third party. We are proud of the many happy and satisfied families whom we have served and are currently serving. Here are some excerpts from some of our family members:
"Very caring and understanding!"
"My mom was visiting from India for my daughter?s wedding in Oct2019. She is 91 years old and I needed a home care service for her for the duration of her stay in the US. I contacted 3-4 agencies online. Options manager Jilesh reached out to me and very patiently listened to all my needs for my mom. He had a solution for all my needs and assured me that he can find the right care for my mom. Especially during the wedding days I needed 24 hour care for her. Jilesh assured me that he will find me the right care for my mom even for the night and hotel stay during the wedding. I was very concerned and was not sure if everything will work out but Jilesh came to visit us in person a few times before my mom even came from India. We were amazed at how caring and understanding he is. I was very relieved after that and was sure things will be fine. Jilesh is great. He's very knowledgeable, compassionate, and patient. He answers every question you may have and anticipates ones you have not even though of. He even guided us to a place where we could get a wheel chair for my mom. True to his words Jilesh came through for us by finding two amazing ladies for my mom. The care providers he sent us were aware of their duties and their performance was excellent. Both caregivers were very responsive to my mom?s needs. She loved them both. Excellent overall quality of this agency's home care services. The care providers are competent, dependable, and have a great attitude and compassion. Cannot thank Options enough for the care they provided to my mom. Do not have words to express my gratitude. 5.0 Stars ? Above and beyond care. Yojana"
"My mother really likes Teneshia (Options caregiver) and looks forward each week for her arrival!"
"My mom and I have been blessed by your caring, concerned, and follow-up service! My mom is very happy with Sandra (Options' caregiver), and for me that;s what it's about."
"The experience I have had with the staff and caregivers has been exceptional. No matter what needs my dad or I have brought to the organization, John (Options branch manager) and Lora (Options care coordinator) have found the means to fulfill them. I would recommend their services to anyone."
"Mom has a regular care provider that she likes a lot! So does my step-father."
"Since engaging Options, I have felt very comfortable knowing I have help whenever I need it. With my crazy/hectic schedule, this is extremely important to me."
"My husband and I like everything about his care provider. We feel no one could replace what she provides."
"LaTanya and Jennifer (Options' caregivers) are very good with mother. I am very comfortable leaving mother in their care."
"I like the quickness in which Options' staff handled my recent emergency."
"Overall experience working with options has been great! They met every one of our needs for the care that was needed for my mother. Very responsive, courteous and best prices! The care providers have been wonderful with my mother as well!"
"I wanted to shout out about Janet in the Billing Dept. She patiently, yet professionally, puts up with all my calls!"
"We mostly like Options' compassion, patience and understanding, coupled with professionalism, competency and reliability."
"Very responsive. Robert (Options branch manager) cares to help you find help for your loved one."
"I like the compassion and attitude which is shown to my mother. Ms. Taylor (Options caregiver) is also very dependable and pleasant"
"I like the compassion and caring that both caregivers show my Mom. Also, the speed at which John & Lora (Options branch manager and care coordinator) showed when "initial" problems arose and then solved at start of my Mom's care."
"I especially like the care that Jennifer (Options caregiver) gives my husband over the years. It is a joy to have her!"
"Caring people and great with my 97 year old Mom!"
"What made us choose Options was John (Options branch manager) who spent a lot of time explaining and providing options and creative solutions."
"I really appreciate the reliability of your staff."
Though the majority of our patients require care to be provided in the comfort of their own home, Options For Senior America is equipped to provide care for your loved one even if they no longer live at home.